BEST BUTIK-HOTEL IN OMSK RATING  BOOKING.COM & TRIPADVISOR 2014-2018
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HOTEL POLICIES

Rules of accommodation in the hotel Zhukov Hotel

These rules shall govern the booking, check-in, accommodation and service in the hotel "Zhukov Hotel"

1. The hotel is designed for temporary lodging at the time agreed with the hotel. At the end of the agreed period obliged to release the living room of Administration request. If you wish to extend the period of residence must inform the administrator of the hotel no later than 2 hours before check-out time - 12 hours, local time, in the case of longer stays.For stays of one night - per day. Extending the period of residence in the same issue is possible only in the absence of a confirmed reservation on it in favor of third parties.

2. Check-out time - 12 hours, local time, check-in at 13:00

3. Zhukov Hotel’s working hours – 24 hours

4. Accommodation in hotel of citizens is carried out upon presentation of a passport or other identity document. In accordance with current regulations guest Zhukov Hotel and residence registration contract for the provision of hotel services is considered concluded.

5. The hotel has the right to enter into a contract on reservations. With availability administration accept bookings from individuals and legal entities in writing. When booking rooms with free or check-in guest rooms choose a category, and the right to choose a specific number belongs to this category is for the management of the hotel. Late arrivals will be charged for the actual simple rooms, but no more than a day. If you miss more than a day the reservation is canceled. Reservation for a room available from 13:00 hours until 12:00 hours the next day, ie checkout time.

6. For accommodation and service fee at the hotel made for free (contractual) prices according to the price list approved by management of the hotel. Payment is made in rubles in cash, by bank transfer of the contract of reservation. Check in at the hotel only after making a guest 100% prepayment for the entire expected duration of stay. The final bill for the services rendered shall be issued at the guest departure.

7. For the accommodation fee is charged in accordance with the uniform checkout time - from 12 pm of the current day, local time. With free guest check-in at night from 22:00 to 08:00 in check-in number only until checkout time, extension of stay is made in accordance with paragraph 1 of these Regulations. For stays of less than one day (24 hours) will be charged per day regardless of time of arrival and departure (extra charge for arrivals after 24:00 at a reduced price).

8. For accommodation of children under the age of 8 years, no seat, no fee is charged.

9. In the case of pre-booking fee per day will be charged at a rate of 100% of the room, regardless of the arrival time, but no earlier than 13:00 hrs (see section 5).
Guest Accommodation in the booked room before checkout time of arrival is allowed only by prior arrangement with the hotel in advance.

10. Regardless of the type of check-in, in the case of guest delay of departure (the consumer) after checkout time for a period of not more than 6 hours produced hourly. At a delay departure for a period of 6 to 12 hours after check-out time will be charged for half a day. When leaving after more than 12 hours after checkout time payment is made both for a night.

11. In the case of guest rejection of residence or reduction of the period of residence have the right to hold the administration, introduced the guest of (its guarantor) prepaid amount equal to the cost of one night stay. This amount is a fee for the reservation of rooms at the guest's name for the duration of his stay

12. At the request of residents, with the consent of the administration, may be finding other persons in the room between 08:00 and 1:00 to 2 hours; this should be left to the visitor at the reception at the front desk to get an identity card and guest card.

13. In case of delay the guest visitor in the room after 1:00 or 2 wires to the hotel registered guests outsider at night (from 21: 00 to 08:00 hours) of these persons should be issued on the shares, in the guest room.For such shares, will be charged in accordance with the approved price list in Zhukov Hotel.

14. The right to an extraordinary hotel accommodation is subject to availability are:
Heroes of the Soviet Union, Heroes of the Russian Federation, full holders of the Order of Glory; prosecutors, law enforcement officers, the judiciary, Courier Communications, Tax Service, employees of federal bodies of Government Communications and Information (in the performance of their duties); invalids of the 1st group and the person accompanying them (not more than one person); other categories of citizens in accordance with the current legislation of Russian Federation; Participants of the Great Patriotic War, invalids of the 2nd and 3rd groups and persons accompanying them, settled in a hotel in the first place, as the release sites.

15. Bed linen, towels and toiletries made once in three days. At the request of the guest, for an additional fee, it can be made an unscheduled change of linen.

16. The hotel provides a living following free services:
the call "ambulance"; use first aid kit; taxi service, wake-up call; providing sewing, set of dishes and cutlery.

17. The hotel provides guests with additional services for a fee at his request in accordance with the list and the register of prices for additional services

18.The hotel is not responsible for the operation of urban services (emergency shutdown of electrical and thermal energy, water supply).

19. Resident, is obliged to:
• When leaving the room to close the Water-folding cranes, windows, turn off the lights, radio, television;
• Comply with the established in Zhukov Hotel Policies to observe cleanliness, peace and public order in the room and the hotel;
• Strictly comply with fire safety regulations;
• Indemnify Shuffle uchae loss, injury or damage to the hotel property.Assessment of the damage is based on "price list for damage to hotel property";
• Be responsible for the actions of the invited them to his room visitors;
• Exclude the possibility of infection in the room;
• Timely and fully pay all additional services provided by the hotel.

20. The hotel is prohibited:
• Leave the room by unauthorized persons, and send them a card-key to the room;
• To keep bulky things, inflammable materials, weapons, chemical and radioactive substances, mercury;
• Keep the room the animals (birds, reptiles);
• Smoking rooms, as well as in the halls and corridors of the hotel;
• In a state of alcohol or drugs;
• To use heating devices, if it is not provided in the hotel room;
• Disturb guests staying in adjacent rooms.
The room may not use rose petals, candles and other paraphernalia on a white bed sheets (the penalty for damage of linen - 3, 000 thousand rubles)

21.All rooms are strictly non-smokers are announced, to settle in their guest agree for smoking in the room to pay a fine of 5,000 rubles, which will go to clean up the rooms and the air of the smell of smoke.

22. Administration is not responsible for the loss of valuables guests who are in the room, with violation of the order of hotel accommodation. In case of forgotten things the administration is taking steps to return them owners.

23. Guestbook is at the reception of the hotel and is issued at the request of guests.

24. The hotel reserves the right to visit the room without the agreement with the guest in the event of smoke, fire, flood, and in case of violation of the order of guest accommodations, public order, the order of use of household appliances.

25. Zhukov Hotel has the right to terminate the contract for the provision of hotel services unilaterally or to refuse to extend the period of residence in the case of violation of the order of guest accommodation, delayed payment of services of the hotel, the guest of causing material damage to the hotel.

26. In the absence of a guest residence for more than a day (or after 6 hours of the onset of his checkout time), the hotel has the right to create the commission and to make an inventory of the property which is in the room. Wealth in the form of cash, precious metals, valuable documents, the administration takes on its own responsibility. Other property is located in the Service Department.

27. In case of complaints from consumer administration is taking all possible measures to settle the conflict, provided by the legislation.

28. In cases not covered by these rules, the administration and the consumer governed by Russian law.
* Hotel Policies developed on the basis of the RF Law "On Protection of Consumer Rights" and "Rules of hotel services in the Russian
Federation ", approved by the RF Government Decree № 490 of April 25, 1997 (as amended on 02.10.1999, at 15.09.2000, the)

The fee for property damage, "Zhukov Hotel"
Linens - 3000 rubles.
TV - 25 000 rubles.
Remote - 1000 rubles.
Curtains - 5000 rubles.
Shower mixer - 5000 rubles.
Washbasin mixer - 5000 rubles.
Window - 10 000 rub.
Sofa - 5000 rubles.
Fireplace - 5000 rubles.
Plate - 100 rubles.
Cup - 100 rubles.
Frame bed, pillow, blanket, damaging the carpet, lamps, chandelier - at the discretion of the administration.

Room type
Price
Small Single Room
2290
Budget Double Room with 1 bed
3390
Double room with 1 bed and a balcony
3890
Standard Double Room
4500
Standard double room with 2 single beds
4500

 

Early check-in (6:00 - 13:00 h.), Late check-out (from 18-22 hours.) - 50% of the room rate
22 h. - payment for a full day
13:00 h. - 18:00 h. - hourly pay
* The price of each room includes a continental breakfast.
check-in from 13:00, check-out at 12:00
The main advantages of "Zhukov Hotel" are: individual approach to each guest, top quality service, comfortable accommodation that provides the best rest.
For our partners act quickly booking system (telephone confirmation)
For regular and corporate customers a flexible system of discounts.
We are pleased to welcome you at the address: 644046, Omsk Zhukov Street 105 \ 18
Phone: +7 (3812) 58-06-58; +7 (913) 969-80-82

www.zhukovhotel.com - official website "Zhukov Hotel"
© 2014-2017 ZhukovHotel.com Все права защищены.|
Не является публичной офертой.

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Улица Маршала Жукова 105/18, г. Омск
Marshala Zhukova 105/18, Omsk
mobile +7 (913) 969-80-82
phone +7 (3812) 58-06-58
info@zhukovhotel.com

www.zhukovhotel.com - official website "Zhukov Hotel"
© 2014-2018 ZhukovHotel.com Все права защищены.|
Не является публичной офертой.

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